Customer service
Real people, around the clock
Call, chat or send a secure message any hour of any day. Average phone wait time this week: 47 seconds.
- 24/7 US-based phone support
- Secure messaging inside your dashboard
- Fraud line answered in under 30 seconds
- Branch appointments in 15-minute slots
Ways to reach us
+1 (242) 302-CREST
General banking, 24/7
Live chat
Sign in and select the chat icon
privateclient@bahamacrest.bs
Replies within one business day
Fraud & lost cards
1-800-273-9273, always staffed
FAQ
Answers to the questions we hear most
Locator
Find a branch or fee-free ATM
Midtown Financial Center
412 Madison Ave, New York, NY
Mon–Fri 9–5, Sat 9–1 · ATM on site
Brooklyn Heights Branch
88 Court St, Brooklyn, NY
Mon–Fri 9–5 · ATM on site
Jersey City Waterfront
20 Exchange Pl, Jersey City, NJ
Mon–Fri 9–6, Sat 10–2 · ATM on site
Newark Ironbound ATM
301 Ferry St, Newark, NJ
24 hours · ATM on site
Yonkers Ridge Hill
1 Ridge Hill Blvd, Yonkers, NY
Mon–Fri 9–5, Sat 9–1
Stamford Town Center
100 Greyrock Pl, Stamford, CT
Mon–Fri 9–5 · ATM on site
Map preview
6 locations in view
Interactive mapping is simulated in this demonstration environment.
Message us
Send a secure note to our team
Prefer to talk in person?
Book a 30-minute appointment with a banker at any Crest financial center.